Terms & Conditions

Terms and conditions form the legal foundation of your business relationships with customers and clients. Whether for your website, sales, or services, properly drafted terms protect your business from liability while ensuring compliance with consumer protection laws.

What Our Terms & Conditions Solicitors Can Help With

• Website Terms & Conditions: Comprehensive terms for online businesses
• Terms of Sale: Conditions for retail and e-commerce transactions
• Terms of Service: Service delivery terms and customer obligations
• Privacy Policies: GDPR-compliant data protection notices
• Cookie Policies: Website tracking and analytics compliance
• Return & Refund Policies: Consumer rights and business protection
• Subscription Terms: Recurring payment and cancellation terms
• App Terms: Mobile application and software licensing terms

Essential Elements of Business Terms

Website Terms & Conditions:

• Acceptable use policies
• Intellectual property protection
• User-generated content rules
• Liability limitations
• Governing law and jurisdiction
• Account termination procedures

Sale Terms & Conditions:

• Product descriptions and warranties
• Payment terms and methods
• Delivery and risk transfer
• Consumer cancellation rights
• Returns and refunds policy
• Limitation of liability

Service Terms & Conditions:

• Service specifications and standards
• Client obligations and cooperation
• Payment schedules and late fees
• Intellectual property ownership
• Confidentiality obligations
• Termination and suspension rights

Regulatory Compliance Requirements

Consumer Protection Laws:

• Consumer Rights Act 2015 compliance
• Distance selling regulations
• Unfair contract terms regulations
• Consumer Contracts Regulations 2013
• Digital content and services rules

Data Protection Compliance:

• GDPR requirements for data processing
• Lawful basis for processing personal data
• Data subject rights and procedures
• International data transfer provisions
• Cookie consent and tracking policies

Industry-Specific Terms

E-commerce Businesses:

• Online marketplace terms
• Digital goods licensing
• Subscription and recurring billing
• User reviews and ratings
• Third-party payment processing

Software & Technology:

• Software licensing terms
• API usage restrictions
• Data security and backup
• Service level agreements
• Beta testing and early access

Professional Services:

• Professional indemnity limitations
• Client confidentiality obligations
• Scope of work definitions
• Change request procedures
• Professional standards compliance

Terms & Conditions Drafting Process

1. Business Analysis: Understanding your business model and risks
2. Legal Research: Reviewing applicable laws and regulations
3. Risk Assessment: Identifying potential liabilities and issues
4. Drafting: Creating comprehensive, legally compliant terms
5. Review & Refinement: Ensuring clarity and enforceability
6. Implementation Guidance: Advice on displaying and updating terms
7. Regular Updates: Keeping terms current with law changes

Common Terms & Conditions Mistakes

• Generic Templates: Using inappropriate standard forms
• Unfair Terms: Clauses that may be unenforceable against consumers
• Missing Disclosures: Failure to include required legal notices
• Outdated Provisions: Not updating for law changes
• Poor Display: Not making terms easily accessible to users
• Inconsistent Policies: Conflicting terms across different documents

Terms & Conditions Costs

Standard Terms Packages:

• Basic website terms: £400-£800
• E-commerce terms package: £600-£1,200
• Service business terms: £500-£1,000
• Comprehensive terms suite: £800-£1,800

Additional Documents:

• Privacy policy: £300-£600
• Cookie policy: £200-£400
• Returns policy: £150-£300
• Terms updates: £200-£500

Why Choose SolicitorConnect for Terms & Conditions

• Commercial Expertise: Solicitors specialising in business law
• Compliance Focus: Up-to-date knowledge of consumer protection laws
• Industry Experience: Terms tailored to your specific business sector
• Fixed Fee Packages: Predictable costs for standard terms
• Regular Updates: Ongoing support for law changes
• Implementation Support: Guidance on proper display and acceptance

Professional terms and conditions protect your business while ensuring compliance with consumer protection and data protection laws.

This information is for general guidance only and does not constitute legal advice. For specific legal advice tailored to your situation, please consult with a qualified solicitor.